Guarantee
1) DOWNLOADS: If you've purchased a download from A.M.TuneShop , we guarantee we WILL deliver the file. We have several ways to do this, so never fear: you will get the files you paid for.
We do not issue refunds on downloads. (It boggles the mind imagining how that would work!)
If you purchase a download from other entities (iTunes, Rhapsody, Walmart, etc.) you are their customer, so please check their return/refund policies.
2) CDs: We guarantee our CDs and want you to be happy. So we will exchange any defective products, and pay the shipping.
3) LICENSED PRODUCTIONS: We do not abandon our customers after purchase. If you license a production of "WAiT - it's a musical!" we promise to help you publicize it. We will not butt in, but if you want help we will at least do the following:
- create color flyers that you can print & distribute,
- write a press release for you,
- submit press release to your local press (US productions only),
- submit your performance data to relevant online event and calendar web sites,
- help you set up a way to sell ticket online (if applicable),
- give you a public web page and host it until your performances are over.
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